Question 1

What areas do you manage properties in?

Accepted Answer

We manage rental homes in Waco and the surrounding Central Texas communities, including Hewitt, Woodway, China Spring, Robinson, Lorena, Bellmead, and nearby areas.

Question 2

What does your property management service include?

Accepted Answer

Marketing and showings, tenant screening and leasing, maintenance coordination, rent collection, and owner reporting. You stay informed while we handle the day-to-day details.

Question 3

How do you screen prospective tenants?

Accepted Answer

Every adult applicant is reviewed for income and employment, rental history, credit, and background. We apply the same written criteria to every applicant.

Question 4

How and when do owners get paid?

Accepted Answer

Rent is collected each month and owner funds are sent after collected rent clears and any approved expenses are recorded. You receive a statement showing rent collected, expenses, and your payout.

Question 5

How are maintenance requests handled?

Accepted Answer

Residents submit requests through their portal. We coordinate with trusted local vendors, keep repairs documented, and reach out for approval on larger items.

Question 6

How much does management cost?

Accepted Answer

Pricing depends on the property, its condition, and the services you need. Contact us for a straightforward quote for your home.

Question 7

How do I apply for a rental?

Accepted Answer

Browse current rentals on our Rentals page, then apply online. Each adult 18 or older who will live in the home submits their own application.

Question 8

How do I pay rent?

Accepted Answer

Rent is paid online through the resident portal. You can also set up recurring payments so rent is never late.

Question 9

How do I submit a maintenance request?

Accepted Answer

Log in to the resident portal and submit a request with photos when possible. For emergencies involving safety, fire, or flooding, call emergency services first, then contact our office.

Question 10

Are pets allowed?

Accepted Answer

Pet policies vary by property. Each rental listing notes whether pets are considered and any related deposits or fees.

Question 11

Do you offer a referral reward?

Accepted Answer

Yes. Refer a tenant or a property owner through our referral page and you can earn a reward when the referral qualifies under program terms.

Questions, answered.

For property owners

For residents & applicants

Still have a question?